Privacy Policy
The American Healthcare Documentation Professionals Group Inc. (“us”, “we”, or “our”) operates ahdpg.com (the “Site”) and provides related education, training, certification, and healthcare documentation related services (collectively, the “Services”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and from individuals who enroll in or sit for our training programs and certification exams.
We use your Personal Information for providing and improving the Site and Services, as well as in follow‑up to any inquiry or enrollment placed by you. By using the Site or Services, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site or Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, address, telephone number, email address, program enrollments, exam registrations, and related information (“Personal Information”).
We use this information to operate and support our training programs and certification exams, respond to inquiries, process enrollments and payments, deliver course content and assessments (which may be hosted by third‑party platforms such as ClassMarker for online exams), and communicate with you about your participation.
Remote Exam Proctoring and Video Monitoring
For certain assessments, including selected certification exams, AHDPG may deliver exams online using a third‑party testing platform that provides automated exam‑proctoring features, such as browser monitoring and webcam‑based image capture.
When these proctoring features are enabled for your exam, the platform may:
Monitor your browser activity during the exam (for example, detecting when you open new tabs, switch applications, or exit full‑screen mode).
Access your device’s webcam to capture periodic still images of you during the exam session and, when required, a photo of your government‑issued or school identification document for identity verification.
These images and related monitoring logs are linked to your exam attempt and are used solely to: verify your identity, promote academic integrity, investigate suspected cheating, and protect the security and validity of AHDPG assessments. They may be reviewed by authorized AHDPG personnel and by authorized personnel of the exam platform or its sub processors who require access to administer, support, or review the exam.
Proctoring images and logs are stored in the exam platform’s secure environment and are treated as part of your educational record. We do not sell or use webcam images, ID photos, or proctoring logs for advertising or other unrelated purposes. We retain proctoring data for no longer than three (3) years after the exam date, unless a longer period is required to resolve an investigation, appeal, accreditation review, or legal obligation; after that, records are securely deleted or de‑identified in accordance with our record‑retention practices.
By registering for and starting a remotely proctored AHDPG exam, you acknowledge that your exam session may be subject to browser monitoring and webcam‑based image capture as described in this Privacy Policy and in our applicable exam rules and Student Handbook. If you have questions about proctoring or require an approved accommodation that affects proctoring (for example, limitations on camera use), please contact us before your scheduled exam at [email protected].
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third‑party services such as Google Analytics and others that collect, monitor and analyze this data.
Comments
When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available from that provider. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have an account on this Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any Personal Information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to This Privacy Policy
This Privacy Policy is effective as of December 12th, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of our website or Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].