Student Complaint Policy
A student may file a complaint with his or her Instructor at any time. If the student’s complaint involves an Instructor, the student may file his or her complaint with Peter Reilly, AHDPG President and CEO by submitting an email to [email protected]. Per 230 CMR 15.07(2) a school shall respond to written student complaints in writing within ten days from when the complaint was submitted to the school. All student complaints will be maintained by AHDPG for one year following the graduation or withdrawal of the student. Any student aggrieved by the failure of AHDPG to resolve a complaint may contact the Massachusetts Division of Occupational Licensure, Office of Private Occupational Schools at [email protected], or via telephone at 617-701-8719.
Students who reside in Georgia can appeal AHDPG’s decision to the Georgia Nonpublic Postsecondary Education Commission via the telephone at (770) 414-3300.